We hope you can find answers to your questions here, if not please contact us
What kind of boat
is this good for?
TreMate is great for any motor or sailboat up to 80’ in
length. While
you may not use some features for a smaller pleasure or fishing boat, owners of
larger boats that have
complex electrical and mechanical systems will greatly benefit from having TreMate
on their side.
How
much does TreMate cost?
TreMate is free to download or to use from
web browser. We offer 3 plans ranging from forever free (no credit card needed) up to
$20 per year. Please visit our Pricing page for more info.
Can
I access my
information without internet?
TreMate works on your mobile device or
tablet regardless
of internet connectivity. Internet is required to download the app and to sign-in
for the first time.
Afterwards, if you have no internet connection the App will store and retrieve the
data from your
device, and once the internet connection is re-established, will automatically sync
with cloud service
all your devices.
Can
I use multiple
devices at the same time?
Yes, you can use multiple Apple or
Android devices
simultaneously. You can also access the data from any web browser if you are using a
laptop. If your
mobile device is lost or stolen, you can quickly restore the usage data from the
cloud when you login
on your new device for the first time. Note: Internet connection is required to
synchronize multiple
devices.
I’ve owned my boat
for years, why should I bother with this now?
TreMate is designed to make maintenance
and record
keeping easier plus to increase your boat’s resale value. By digitizing your service
records and
keeping manuals and receipts in one place you not only preventing potential loss
when they get
unreadable or damaged by moisture, but you are also making it easier to sell your
boat. If you don’t
plan to sell your boat but would rather pass it on to your family, odds are they
would much rather get
access to all the records electronically instead of a pile of old, dilapidated
manuals and faded
receipts.
I
use my boat only a handful of times per year, how will TreMate help me?
If you are new to boating or use it only
intermittently, you are more likely to forget exactly when to perform specific
maintenance and which parts you need to use. TreMate will help you capture the
instructions in your own words/steps, plus, if you buy your parts in advance online,
you may save money when compared to purchasing them from your local merchant or
mechanic.
Do
you have a
mobile App I can download?
Yes, we have a mobile and tablet apps
available for download from Apple Store or Google Play. Search for TreMate or
click here to download.
How
long have you
been in business?
TreMate is a relatively young product that
was initially introduced in 2018 exclusively for charter management and released to
boat owners worldwide in early 2023. The team behind the product has been working on
boat management solutions in the charter industry since 2004, with tens of thousands
of users worldwide.