We hope you can find answers to your questions here, if not please contact us
What kind of boat
is this good for?
TreMate is great for any motor or sailboat up to 80’ in
length. While
you may not use some features for a smaller pleasure or fishing boat, owners of
larger boats that have
complex electrical and mechanical systems will greatly benefit from having TreMate
on their side.
How
much does the
TreMate cost?
TreMate is Free to everyone. No credit
card is needed, and only email is needed to register.
Can
I access my
information without internet?
TreMate works on your mobile device or
tablet regardless
of internet connectivity. Internet is required to download the app and to sign-in
for the first time.
Afterwards, if you have no internet connection the App will store and retrieve the
data from your
device, and once the internet connection is re-established, will automatically sync
with cloud service
all your devices.
Can
I use multiple
devices at the same time?
Yes, you can use multiple Apple or
Android devices
simultaneously. You can also access the data from any web browser if you are using a
laptop. If your
mobile device is lost or stolen, you can quickly restore the usage data from the
cloud when you login
on your new device for the first time. Note: Internet connection is required to
synchronize multiple
devices.
I’ve owned my boat
for years, why should I bother with this now?
TreMate is designed to make maintenance
and record
keeping easier plus to increase your boat’s resale value. By digitizing your service
records and
keeping manuals and receipts in one place you not only preventing potential loss
when they get
unreadable or damaged by moisture, but you are also making it easier to sell your
boat. If you don’t
plan to sell your boat but would rather pass it on to your family, odds are they
would much rather get
access to all the records electronically instead of a pile of old, dilapidated
manuals and faded
receipts.
I
use my boat only a handful of times per year, how will TreMate help me?
If you are new to boating or use it only
intermittently,
you are more likely to forget exactly when to perform specific maintenance and which
parts you need to
use. Plus, if you buy your parts in advance online, you may save money when compared
to purchasing
them from your local merchant or mechanic.
Do
you have a
mobile App I can download?
Yes, we have a mobile app available for
download from
Apple Store or Google Play. Search for TreMate or click here to be download. Mac computer
users can also use
the Tablet version of our app here.
How
long have you
been in business?
TreMate is a relatively young product
that was initially
introduced in 2018 exclusively for charter management and released to boat owners
worldwide earlier
this year. The management team behind the product has been working on boat
management solutions in the
charter industry since 2004, with thousands of users worldwide.